My first withdrawal applicatio

My first withdrawal application of $3,861 started on May 10th in the United States. It was not successful until May 13th. I canceled the application and started a new application on May 13th. Until now, it failed. Every time I contact their customer service, they say that my account is being reviewed or the system is under maintenance. Moreover, every reply is similar, and they go offline before the problem is solved. Also, it changed its website to a new one some time ago without any notice. If I hadn't found the new URL myself, my money would have been gone.

The following is the original recommendation

我的出金申请一直没有通过

我的从美国的5月10号开始了第一次3861美元的出金申请，一直到5月13号都没有成功，取消了这次申请，又从5月13号开始新一轮的申请，直到现在都没有成功，每一次跟他们的客服联系都是说在审核我的账户或者系统在维修中，而且每次回复都是很公式化，问题还没有解决就下线不见了。还有前段时间它换了新的网址也没有任何通知。如果我没有自己找到新网址，那是不是我的钱就没有了。