Global Broker Regulation & Inquiry App

Score

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/10

FXCM

United Kingdom|Above 20 years| Benchmark A|
Market Making(MM)|MT4 Full License|Global Business|

https://www.fxcm.com/?cmp=7017V0000021tUDQAY&utm_source=fxeye&utm_medium=flatrate-text&utm_campaign=hplink

Website

Rating Index

Benchmark

Benchmark

A

Average transaction speed (ms)

393.6 Good

MT4/5

Full License

FXCM-AUDDemo01

Hong Kong
MT4
50

Influence

AA

Influence index NO.1

Bermuda 7.90

Benchmark

Speed:AA

Slippage:AA

Cost:B

Disconnected:AA

Rollover:C

MT4/5 Identification

MT4/5 Identification

Full License

50
Server Name
FXCM-AUDDemo01 MT4
Server Location Hong Kong

Influence

Influence

AA

Influence index NO.1

Bermuda 7.90

Surpassed 11.20% brokers

Biz AreaSearch StatisticsAdvertisingSocial Media Index

Contact

+44 (0)207398 4050
infoasia@fxcm.com
https://www.fxcm.com/?cmp=7017V0000021tUDQAY&utm_source=fxeye&utm_medium=flatrate-text&utm_campaign=hplink
20 Gresham Street, 4th Floor, London EC2V 7JE, United Kingdom
  • 100% Mediation in the complaints

    Response of EMC during7working days

Licenses

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

Open Now

Contact number

English

+44 (0)207398 4050

German

+49 030 801 97 22 50

Broker Information

More

Company Name

Stratos Global LLC

Company Abbreviation

FXCM

Platform registered country and region

United Kingdom

Company website
Twitter
Facebook
YouTube

Company Summary

Pyramid scheme complaint

Expose

FXCM Review Summary in 10 Points
Founded 1999
Headquarters London, UK
Regulation FCA, ASIC, CYSEC, FSCA
Market Instruments Forex, Shares, Indices, Commodities, Cryptocurrencies
Demo Account Available
Leverage 1000:1
EUR/USD Spread 1.3 pips
Trading Platforms Trading Station, TradingView Pro, MetaTrader 4, ZuluTrade, Capitalise AI
Minimum deposit $50
Customer Support 24/5 phone, email, and live chat
Promotions Yes

What is FXCM?

FXCM is a retail forex broker that was founded in 1999. The company is headquartered in London, UK, but has offices and affiliates in a number of other countries, including Australia, Germany, France, Italy, Greece, Hong Kong, Japan, South Africa, and the United States.

The company provides online trading services in forex, contracts for difference (CFDs), and other financial instruments. FXCM offers various trading platforms including the popular MetaTrader 4 (MT4), Trading Station, TradingView Pro, ZuluTrade, Capitalise AI. The broker provides customer support in multiple languages and offers educational resources and market analysis tools to help traders make informed trading decisions.

What Type of Broker FXCM is?

FXCM is a retail forex and CFD broker that operates as a No Dealing Desk (NDD) broker. This means that FXCM does not take the opposite side of clients' trades and instead uses Straight Through Processing (STP) to send client orders to liquidity providers in the interbank market. This model is designed to provide traders with faster execution and more transparent pricing. FXCM also offers commission-based pricing, as opposed to spreads, which may appeal to traders who prefer a more transparent fee structure.

FXCM's website

Pros & Cons

FXCM is a well-established and reputable forex broker with over two decades of experience in the industry. Its strengths include its comprehensive educational resources, a wide range of trading instruments and platforms, and a global presence. FXCM also offers competitive pricing and flexible account options, making it accessible to traders of all levels.

However, FXCM's weaknesses include limited deposit and withdrawal options, high fees for certain services, and the potential for slippage during periods of high volatility. Some traders have also reported issues with customer support, particularly in non-English speaking regions.

Pros Cons
• Globally and heavily regulated • US clients are unaccepted
• Commission-free trading available on Standard accounts • Limited product offerings beyond forex and CFDs
• Multiple trading platforms to choose from, including MetaTrader 4 and Trading Station • Limited educational resources compared to some other brokers
• Competitive spreads on forex pairs • Limited research and analysis tools
• No deposit or withdrawal fees • Limited customer support availability on weekends
• Low minimum deposit requirement • Limited payment options

It's worth noting that the pros and cons listed above are not exhaustive and may not necessarily apply to every trader's individual experience with FXCM.

Overall, FXCM can be a good choice for traders who prioritize education and a diverse range of trading options, but it may not be the best fit for those who require a specific deposit or withdrawal method, or who prioritize low fees above all else.

Is FXCM Safe or Scam?

FXCM is a legitimate broker with a long-standing reputation in the industry. The company is regulated by top-tier financial authorities, such as the FCA in the UK, the ASIC in Australia, CYSEC in Cyprus and FSCA in South Africa, which ensures that it operates under strict financial and ethical guidelines. FXCM also has a solid track record of handling client funds in a secure and responsible manner.

regulation
regulation
regulation
REGULATION

However, like any broker, there are potential risks involved in trading, such as market volatility and the possibility of losses. It's important to carefully evaluate the risks and benefits before deciding to trade with any broker.

How are you protected?

FXCM provides negative balance protection and offers its clients access to segregated accounts, providing additional security measures. More details can be found in the table below:

Protection Measure Detail
Regulation FCA, ASIC, CYSEC, FSCA, ISA
Segregated Funds Yes
Investor Protection Up to £85,000
Negative Balance Yes
Financial Audit Yes
Insurance No

Note: The table only includes a few of the many safety measures that FXCM employs to protect its clients.

Our Conclusion on FXCM Reliability:

FXCM is a well-regulated and reputable broker with a long-standing history in the industry. The company is regulated by top-tier financial authorities and has multiple licenses, demonstrating a commitment to client protection.

However, FXCM has faced regulatory penalties in the past and the company's reputation was negatively impacted. Overall, while FXCM has had some past issues, the broker has taken steps to address them and appears to be a reliable choice for traders.

Market Instruments

FXCM offers trading in five major classes of tradable assest, including forex, shares, indices, commodities, and cryptocurrencies, which provides traders with varying interests and strategies a broader portfolio.

products

Account Types

There are two types of accounts: Regular Accounts and Premier Accounts. Regular accounts have a minimum deposit of $50 and allow investors to trade up to 39 popular currency pairs and the entire CFD range.

The Premier Account is designed for high-volume investors and requires, firstly, an FXCM account or a new account, a total USD notional trading volume of $10 million per natural month. The account offers investors a range of benefits: exclusive support, premium services, and tailor-made trading solutions.

Aside from real trading accounts, FXCM also offers demo account options. FXCM's demo account, elaborately, provides a realistic trading experience with access to live market prices across multiple asset classes. Traders can receive $20,000 in virtual funds to practice executing buy and sell orders on FXCM's user-friendly trading platform, available 24/5. This risk-free environment enables traders to hone their strategies and gain confidence before transitioning to a live funded account.

Demo Trading

Leverage

FXCM offers several leverage options for trading Forex (FX) and Contracts for Difference (CFDs), depending on the account equity. For equity less than $5,000, traders can access up to 1000:1 leverage for both FX and CFDs. Accounts with equity between $5,000 and $50,000 are eligible for up to 400:1 leverage on both FX and CFDs. Accounts with equity greater than $50,000 can leverage up to 100:1 for FX and up to 200:1 for CFDs. This tiered leverage system allows traders to customize their risk exposure based on their account size and trading strategies, while adhering to regulatory requirements.

Leverage

Spreads & Commissions

The spreads are 1.3 pips for EUR/USD, 2.3 pips for EUR/GBP, and 1.8 pips for AUD/USD. The Premier account offers investors a cashback offers. If a client trades EUR/USD pair and reaches $300 million in notional volume for the month (for the fifth step), then the cashback amount is $25/million, for a total cashback amount of $7,500. The cashback for equity index CFD products ranges from $1 to $3 per million USD.

Below is a comparison table about spreads and commissions charged by different brokers:

Broker EUR/USD Spread Commission
FXCM 1.3 pips $25/1M traded
IG 0.6 pips No
Oanda 0.9 pips No
Pepperstone 0.0 pips AUD $3.5 / side / 100k traded
XM 0.6 pips No
Plus500 0.6 pips No

Note: Spreads can vary depending on market conditions and volatility.

Promotions

FXCM provides rebates through three channels: Rebate Program, Friends and Family, Accounts Promotions. Account promotions, particularly, gives traders most benefits. To benefit from these promotions, traders simply need to open an account and register for the promotion by filling out the designated form. Upon account activation, making a deposit within 24 hours qualifies traders for the highest bonus of 5%, while those depositing within one month of activation can enjoy a 2-3% bonus. The bonus amount is then credited to the trader's account within 14 business days of the deposit, enabling them to boost their trading capital right from the start.

promotions

Trading Platforms

FXCM offers a comprehensive platform suite designed ffor various trading needs:

Trading Station: Proprietary advanced platform

TradingView Pro: Powerful charting and analysis

MetaTrader 4: Industry-standard user-friendly platform

ZuluTrade: Social trading, copy successful strategies

Capitalise AI: AI-powered automated trading and portfolio management

Trading Platforms

Overall, FXCM's trading platforms offer a range of advanced features and tools that can appeal to traders of all levels and styles.

Broker Trading Platform
FXCM Trading Station, TradingView Pro, MetaTrader 4, ZuluTrade, Capitalise AI
IG IG Trading, MetaTrader4
Oanda Oanda Trade, MetaTrader4, Oanda Web Trading
Pepperstone MetaTrader4, MetaTrader5, cTrader, Pepperstone Webtrader
XM MetaTrader4, MetaTrader5
Plus500 Plus500 WebTrader, Plus500 Windows Trader

Deposits & Withdrawals

FXCM welcomes several payment methods, including online banking payments, bank transfers, and other payments. The minimum single deposit for CUP is $100, and the minimum deposit for a credit card or wire transfer is $50. Besides, traders can withdraw funds once a month for free.

Minimum deposit requirement

The minimum deposit requirement for FXCM varies depending on the account type and the region of the client. For example, in the UK and some other regions, the minimum deposit for a Standard account is £300 or equivalent in another currency, while for the Mini account, it is £50 or equivalent.

However, in some other regions, such as the US, the minimum deposit for a Standard account is $5,000, while for the Mini account, it is $50. It is important to check the minimum deposit requirement for the specific account type and region before opening an account with FXCM.

FXCM minimum deposit vs other brokers

FXCM Most other
Minimum Deposit $50 $100

FXCM Money Withdrawal

To withdraw funds from your FXCM account, you need to follow these steps:

Step 1: Log in to your FXCM account on the FXCM website.

Step 2: Click on the “MyFXCM” menu and select “Withdraw.”

Step 3: Select the account you wish to withdraw from and choose your withdrawal method.

Step 4: Enter the amount you wish to withdraw and provide any additional information that may be required for your chosen withdrawal method.

Step 5: Review and confirm your withdrawal request.

Step 6: Once your withdrawal request has been processed, you will receive an email confirmation with details of the transaction.

It's important to note that the time it takes for your funds to be withdrawn will depend on the withdrawal method you choose and the processing times of your bank or payment provider.

Fees

Apart from spreads and commissions, FXCM also charges overnight fees. Overnight fees, also known as swap fees, are charged for positions that are held overnight.

FXCM does not charge any deposit fees, but there are withdrawal fees depending on the withdrawal method used. For example, bank wire withdrawals are subject to a $40 fee, while credit card withdrawals are subject to a 1.8% fee.

Inactivity fees may also be charged if an account is inactive for a certain period. For example, FXCM charges an inactivity fee of $50 per year if there are no trades or open positions for 12 months.

It is important to review the fee schedule on FXCM's website before opening an account to ensure a full understanding of the fees associated with trading.

See the fee comparison table below:

Broker Deposit Fee Withdrawal Fee Inactivity Fee
FXCM Free for most methods Free for most methods $50/year
IG Free Free $18/month
Oanda Free Free $10/month
Pepperstone Free Free for Australian bank transfer, $20 for international wire transfer $0
XM Free Free $5/month after 90 days of inactivity
Plus500 Free $10 $10/quarter

Please note that these fees may be subject to change and may vary depending on your location and account type. It's always a good idea to check with the broker directly for the most up-to-date information.

Customer Service

FXCM offers customer support via phone, email, and live chat 24/5 during market hours. They also have a FAQ section on their website to provide answers to common questions. FXCM provides localized support in various languages and countries, and they have a team dedicated to handling account-related inquiries.

In addition, they offer remote assistance through TeamViewer to assist clients with any technical issues they may encounter. Overall, FXCM is known for their responsive and helpful customer support.

Pros Cons
• 24/5 customer support through phone and chat • No 24/7 customer support
• Multilingual support • No local office in some countries
• Comprehensive FAQ section on the website • No dedicated account manager
• Personalized support for VIP clients • Some clients report slow response times for inquiries

Note: The above information is based on general feedback from clients and may not be applicable to every individual experience.

Education Resources

FXCM offers a range of educational resources to help traders improve their knowledge and skills. Some of the educational resources available on the FXCM website include:

  • Webinars: Live and recorded webinars covering a variety of trading topics, including market analysis, technical analysis, and trading strategies.

  • Video library: A collection of videos covering various trading topics, including trading psychology, chart patterns, and trading platforms.

  • Trading guides: In-depth guides on various trading topics, including Forex trading, stock trading, and trading psychology.

  • Forex news: Daily updates on market news and analysis from FXCM's team of experts.

  • Trading signals: Trading signals based on technical analysis and market trends.

Conclusion

In conclusion, FXCM is a well-established and reputable broker that offers a range of trading instruments and account types with competitive spreads and commissions. The broker's trading platforms are user-friendly and offer advanced features for traders of all levels. Additionally, FXCM provides educational resources and excellent customer support, including 24/5 support in multiple languages.

However, FXCM does have some drawbacks, including the lack of negative balance protection and the high inactivity fee. The broker is also not available in all countries, which may limit accessibility for some traders. Overall, FXCM is a reliable and trustworthy broker that can meet the needs of both beginner and experienced traders.

Frequently Asked Questions (FAQs)

Q 1: Is FXCM regulated?
A 1: Yes. It is regulated by FCA and ASIC.
Q 2: Does FXCM offer demo accounts?
A 2: Yes.
Q 3: Does FXCM offer industry-standard MT4 & MT5?
A 3: Yes. It offers MT4 and Trading Station.
Q 4: What is the minimum deposit for FXCM?
A 4: The minimum initial deposit to open an account is $50.
Q 5: Is FXCM a good broker for beginners?
A 5: Yes. It is a good choice for beginners because it is regulated well and offers various trading instruments with competitive trading conditions on the leading MT4 platform. Also, it offers demo accounts that allow traders to practice trading without risking any real money.

Risk Warning

Trading online carries inherent risks, including the potential loss of your entire investment. It's essential to recognize that online trading may not be suitable for everyone, and individuals should carefully consider their risk tolerance before participating. Additionally, please be aware that the details provided in this review are subject to change as companies update their services and policies. Therefore, it's advisable to verify the most up-to-date information directly with the company before making any trading decisions. Ultimately, the responsibility for utilizing the information in this review lies solely with the reader.

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WikiFX Verification

FXCM · WikiFX Survey
A Visit to FXCM in Australia – Office Found
Australia
EXPO
FXCM · Benchmark
Average transaction speed(ms)
393.6 Good
The highest transaction speed(ms)
279
The highest speed of opening positions(ms)
279
The highest speed of closing position(ms)
279
The lowest speed of opening positions(ms)
1859
The lowest speed of closing position(ms)
1078 Good
13.65USD/Lot Good
34.45USD/Lot Good
Long: -5.68USD/Lot    Short: 2.66USD/Lot Great
Long: -49.59USD/Lot    Short: 22.99USD/Lot Poor
Average slippage
-0.9 Perfect
Maximum transaction slippage
24
Maximum positive slippage
-1 Good
Maximum negative slippage
24
Average disconnection frequency (times/day)
0.4 Perfect
Average reconnection time (millisecond/per request)
68.2
Ranking: 75 / 127
Test user 564
Orders 2,732
Ocuppied margin $1,330,143 USD
Data Source WikiFX Data provide
Updated: 2024-06-24 01:00:00

Total Margin Trend

  • VPS Region
  • User
  • Products
  • Closing time
  • Frankfurt
  • 244***
  • EURUSD
  • 05-17 19:30:00
  • Tokyo
  • 572***
  • EURUSD
  • 05-17 19:30:00
  • Seoul
  • 933***
  • XAUUSD
  • 05-17 18:01:41

Stop Out

0.76%

Stop Out Symbol Distribution

6 months

Sources
Language
Mkt. Analysis
Creatives

News

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