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Score

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.
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/10
The WikiFX Score of this broker is reduced because of too many complaints!

Pepperstone

Australia|10-15 years| Benchmark A|
Market Making(MM)|MT4 Full License|Global Business|Suspicious Overrun|High potential risk|Offshore Regulated|

https://www.pepperstone.com

Website

Rating Index

Benchmark

Benchmark

A

Average transaction speed (ms)

327.8 Great

MT4/5

Full License

Pepperstone-Edge01

United States
MT4
16

Influence

AA

Influence index NO.1

Mongolia Mongolia 8.10
The WikiFX Score of this broker is reduced because of too many complaints!

Benchmark

Speed:AAA

Slippage:C

Cost:AA

Disconnected:A

Rollover:A

MT4/5 Identification

MT4/5 Identification

Full License

16
Server Name
Pepperstone-Edge01 MT4
Server Location United States

Influence

Influence

AA

Influence index NO.1

Mongolia Mongolia 8.10

Surpassed 12.19% brokers

Biz AreaSearch StatisticsAdvertisingSocial Media Index

Contact

+1 786 628 1209
support@pepperstone.com
https://www.pepperstone.com
'Tower One' Level 16, 727 Collins Street, DOCKLANDS VIC 3008

Licenses

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

Open Now

Contact number

English

+1 786 628 1209

Russian

+61 3 9020 0155

German

+49 (0)211 81999940

French

+357 25 030573

Other ways of contact

Broker Information

More

Company Name

PEPPERSTONE GROUP LIMITED

Abbreviation

Pepperstone

Platform registered country and region

Australia

Company website
Twitter
Facebook
YouTube
Linkedin

Pyramid scheme complaint

Expose

Check whenever you want

Download App for complete information

WikiFX Risk Alerts 3
Previous Detection : 2024-07-27
  • The number of the complaints received by WikiFX have reached 25 for this broker in the past 3 months. Please be aware of the risk and the potential scam!
  • This broker exceeds the business scope regulated by Germany BaFin(license number: 151148)BaFin Non-Forex Licence Non-Forex License. Please be aware of the risk!
  • The Bahamas SCB regulation with license number: SIA-F217 is an offshore regulation. Please be aware of the risk!

WikiFX Verification

Pepperstone · WikiFX Survey
Pepperstone Joins in Wiki Finance Expo Sydney 2023
Australia
EXPO
Pepperstone · Benchmark
Average transaction speed(ms)
327.8 Great
The highest transaction speed(ms)
8 Perfect
The highest speed of opening positions(ms)
63 Great
The highest speed of closing position(ms)
8 Perfect
The lowest speed of opening positions(ms)
1984 Poor
The lowest speed of closing position(ms)
1968
10.82USD/Lot Great
23.5USD/Lot Perfect
Long: -6.52USD/Lot    Short: 2.2USD/Lot Good
Long: -40.14USD/Lot    Short: 23.73USD/Lot
Average slippage
0.1
Maximum transaction slippage
27 Poor
Maximum positive slippage
-1 Good
Maximum negative slippage
27 Poor
Average disconnection frequency (times/day)
0.3 Perfect
Average reconnection time (millisecond/per request)
30.2
Ranking: 67 / 133
Test user 572
Orders 14,882
Ocuppied margin $4,051,649 USD
Data Source WikiFX Data provide
Updated: 2024-07-26 01:00:00

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Total Margin Trend

  • VPS Region
  • User
  • Products
  • Closing time
  • Frankfurt
  • 160***
  • XAUUSD
  • 07-26 06:24:45
  • HoChiMinh
  • 447***
  • XAUUSD
  • 07-26 04:34:03
  • silicon valley
  • 482***
  • XAUUSD
  • 07-26 04:16:46

Stop Out

0.76%

Stop Out Symbol Distribution

6 months

Sources
Language
Mkt. Analysis
Creatives

Pepperstone · Company Summary

Pepperstone Review Summary in 10 Points
Founded 2010
Headquarters Melbourne, Australia
Regulation ASIC, CYSEC, FCA, DFSA, SCB
Market Instruments Forex, Cryptocurrencies, Shares, ETFs, Indices, Commodities
Demo Account Available
Leverage 1:500
EUR/USD Spread average 0.12 pips
Trading Platforms TradingView, MetaTrader5, MetaTrader4, cTrader
Minimum deposit $200
Customer Support 24/5 phone, email, live chat

What is Pepperstone?

Pepperstone is a Forex and CFD broker founded in 2010 in Melbourne, Australia. The company has quickly grown to become one of the largest Forex and CFD brokers in the world with over 150,000 clients across the globe. Pepperstone is regulated by top-tier financial authorities, including the Australian Securities and Investments Commission (ASIC), the UK Financial Conduct Authority (FCA), etc. It offers a wide range of trading instruments including Forex, indices, commodities, and cryptocurrencies.

Pepperstones website

Pros & Cons

Pepperstone is a well-established and reputable forex and CFD broker, with a number of strengths. One of its biggest advantages is its range of trading platforms, which include the popular MetaTrader4 and 5 platforms, as well as cTrader. Another advantage is the broker's competitive pricing, with tight spreads and low commission fees.

However, there are some potential drawbacks to consider. One is that Pepperstone's customer service can sometimes be slow to respond, which can be frustrating for traders who need quick assistance. Additionally, the broker offers limited educational resources and research tools.

Pros Cons
• Regulated by reputable financial authorities including ASIC, CYSEC, FCA, DFSA and SCB • Limited product offerings with no stock trading
• Multiple account options and funding methods • Inactivity fee of $15 per month after 6 months of inactivity
• Low spreads and commissions, particularly for active traders • Limited educational resources
• Advanced trading platforms including MT4, MT5, and cTrader • Limited research tools
• Excellent customer support with 24/5 availability • No fixed spread account options
• Negative balance protection • Limited social trading features

It's worth noting that while there are some cons associated with Pepperstone, the overall consensus is that it is a reputable and reliable broker with competitive pricing and advanced trading platforms.

Is Pepperstone Safe?

Pepperstone, a reputable and respected online broker, has five regulated entities, operating under a strong regulatory framework globally.

PEPPERSTONE GROUP LIMITED, its entity in Australia, is regulated by ASIC under license no.414530.

Is Pepperstone Safe?

Pepperstone EU Limited, its entity in Cyprus, regulated by CYSEC under license no. 388/20.

Pepperstone Limited, this broker's anothe entity in the UK, is regulate by the FCA under license no. 684312.

is pepperstone safe

Pepperstone Financial Services (DIFC) Limited, its entity in the United Arab Emirates, operates under the DFSA regulation, with license no. F004356.

Is Pepperstone Safe?

Pepperstone Markets Limited, its global entity, is regulated by SCB offshore, with license no.SIA-F217.

Is Pepperstone Safe?

How are you protected?

Pepperstone has implemented a number of measures to ensure the safety and protection of its clients' funds and personal information.

More details can be found in the table below:

Client Protection Measures Description
Regulation ASIC, CYSEC, FCA, DFSA, SCB
Segregated Accounts Ensuring that client funds are protected in the event of company insolvency
Negative Balance Protection Clients can not lose more than their account balance
Two-Factor Authentication Providing an additional layer of security to protect against unauthorized access to their trading accounts
Encryption Technology To protect client information and transactions from potential threats such as hacking or fraud
Investor Compensation Scheme Provide protection to clients in the event of financial loss or misconduct by the broker

Our Conclusion on Pepperstone Reliability:

Overall, Pepperstone uses advanced security measures to protect its clients' personal and financial information. The broker's commitment to transparency, and customer satisfaction makes it a trustworthy choice for traders.

Market Instruments

Pepperstone offers 1200+ trading instruments across multiple asset classes, including:

Forex: Major, minor and exotic currency pairs, including USD/EUR, AUD/USD, EUR/GBP, and more.

Stocks: Trading of popular global stocks including Apple, Amazon, Google, etc.

Indices: CFDs on global indices, including S&P 500, FTSE 100, Nikkei 225, and more.

Commodities: CFDs on gold, silver, oil, and other popular commodities.

Cryptocurrencies: Trading of popular cryptocurrencies including Bitcoin, Ethereum, Litecoin, etc.

Note that the specific instruments available for trading may vary depending on the account type and region of the client.

asset classes

Accounts

Pepperstone offers four types of accounts to its clients:

  • Standard Account: This account type is suitable for beginners as it has no commission and offers variable spreads starting from 1 pip. The minimum deposit required is $200.

  • Razor 0.0 Account: This account type is designed for experienced traders who prefer low spreads and are willing to pay a commission. The minimum deposit required is $200, and it offers variable spreads starting from 0.0 pips with a commission of $3.50 per lot traded.

  • Swap-Free Account: This account type is designed for traders who follow Sharia laws and do not want to earn or pay interest on overnight positions. It has no commission and offers variable spreads starting from 1 pip. The minimum deposit required is also $200.

  • Demo Account: This account type is available for 30 days, especially for traders to practice their trading skills and strategies. It provides traders with virtual funds to trade with and access to real-time market data, allowing them to simulate trading conditions without risking real money. It is a useful tool for beginners to get familiar with the trading platform and for experienced traders to test new strategies or instruments.

Account Types

Leverage

Regarding European traders and those whose accounts are registered with Pepperstone UK, the European ESMA law has recently reduced the maximum permitted leverage for security reasons.

On Forex instruments, the maximum leverage allowed for European clients is 1:30. However, leverage levels are contingent upon the entity's laws, such as international offerings. Pepperstone continues to offer leverage of 1:500 for professional clients on each asset.

Nonetheless, ensure you have a thorough understanding of leverage and how to utilize it intelligently, as an increase in your trading size can have a major impact on your potential earnings or losses.

Spreads & Commissions

The EUR/USD spread offered by Pepperstone varies depending on the type of account and market conditions. The commission fees also vary based on the account type and trading platform.

For the Razor 0.0 account, which is designed for advanced traders and uses ECN pricing, the average spread for EUR/USD is around 0.12 pips with a commission of $3.5 per lot.

For the Standard account, the average spread for EUR/USD is around 1.1 pips without any commission. It's important to note that spreads can vary depending on market conditions such as volatility and liquidity.

spreads
commissions

It is important to note that the above figures are subject to change depending on market conditions and other factors, and traders should always check the latest spreads and commission fees on Pepperstone's website.

Below is a comparison table about spreads and commissions charged by different brokers:

Broker EUR/USD Spread Commission (per lot)
Pepperstone 1.1 pips $0
IC Markets 0.10 pips $7
FXTM 0.50 pips $4
XM 1.60 pips $0
Admiral Markets 0.50 pips $0
FP Markets 1.45 pips $6

Note: The spreads and commissions are based on the standard account type for each broker and may vary depending on the account type, trading platform, and market conditions.

Trading Platforms

Pepperstone provides TradingView, MetaTrader5, MetaTrader4 and cTrader. Traders can utilize either the Razor or Standard account type on any platform.

  • MetaTrader4 (MT4): The world's most popular forex trading platform, featuring advanced charting, automated trading capabilities, and a vast library of indicators and add-ons.

  • MetaTrader5 (MT5): A more advanced version of the MT4 platform, with additional features and capabilities, such as more advanced order types and an economic calendar.

  • cTrader: A powerful and user-friendly platform with advanced charting, one-click trading, and a range of advanced order types.

Trading Platform

Overall, Pepperstone's trading platforms are highly regarded for their speed, reliability, and ease of use, and are suitable for both beginner and advanced traders.

See the trading platform comparison table below:

Broker Trading Platform(s)
Pepperstone MetaTrader4, MetaTrader5, cTrader
IC Markets MetaTrader4, MetaTrader5, cTrader, WebTrader
FXTM MetaTrader4, MetaTrader5, WebTrader
XM MetaTrader4, MetaTrader5, XM WebTrader
Admiral Markets MetaTrader4, MetaTrader5
FP Markets MetaTrader4, MetaTrader5, IRESS, WebTrader

Note: This table is not exhaustive and other trading platforms may be available for each broker.

Deposits & Withdrawals

Pepperstone offers various deposit and withdrawal methods for its clients, including: Visa/Mastercard, POLi, Bank transfer, BPay, PayPal, Neteller, Skrill, and Union Pay. It's important to note that some deposit and withdrawal methods may not be available in certain countries. Clients should check with Pepperstone for specific details and requirements for their region.

withdrawals

Pepperstone does not charge any deposit or withdrawal fees. However, fees may be charged by the payment provider.

Withdrawal forms received after 21:00 (GMT) will be processed the following day. If these are received before 07:00 (AEST) theyll be processed on the same day. Withdrawals made by Bank Wire Transfer usually take 3-5 working days to reach your account.

Minimum deposit requirement

Pepperstone's minimum deposit requirement depends on the type of account you choose. For the standard account, the minimum deposit is $200 (or equivalent in another currency), while for the Razor 0.0 account, the minimum deposit is $200 (or equivalent in another currency) for users who choose to deposit via debit card or PayPal, and $1,000 (or equivalent in another currency) for users who choose to deposit via bank transfer. It's worth noting that different funding methods may have different minimum deposit requirements.

Pepperstone minimum deposit vs other brokers

Pepperstone Most other
Minimum Deposit $200 $/€/£100

Pepperstone Money Withdrawal

To initiate a withdrawal, log in to your Pepperstone account and navigate to the “Withdrawals” section. Select your preferred withdrawal method, enter the amount you wish to withdraw, and follow the instructions provided.

Fees

Pepperstone charges various types of fees including spreads, commissions, and swap fees. We have mentioned spreads and commissions before. Now we talk about other fees.

  • Swap fees: Pepperstone charges swap fees for holding positions overnight. The swap fee may be a credit or a debit depending on the instrument traded and the direction of the position.

  • Inactivity fee: Pepperstone does not charge any inactivity fee.

See the fee comparison table below:

Broker Deposit Fee Withdrawal Fee Inactivity Fee
Pepperstone Free Free for domestic wire $0
IC Markets Free $3.50 per withdrawal $0
FXTM Free Free $5 per month after 6 months of inactivity
XM Free Free for first 5 withdrawals per month, $15 for subsequent withdrawals $0
Admiral Markets Free Free for first 2 withdrawals per month, €1 for subsequent withdrawals €10 per month after 24 months of inactivity
FP Markets Free Free for domestic wire, $20 for international wire $0

Please note that the fees listed in this table are subject to change and may vary based on factors such as account type, payment method, and location. It's important to check with the broker directly for the most up-to-date and accurate fee information.

Customer Service

Pepperstone offers customer support via phone, email, and live chat 24/5. They also have a comprehensive FAQ section on their website that addresses a wide range of topics. You can also follow them on some social networks such as Twitter and Facebook.

Customer Support
FAQs

Overall, Pepperstone's customer service is considered reliable and responsive, with various options available for traders to seek assistance.

Pros Cons
• 24/5 multilingual customer support • No 24/7 customer support
• Live chat and email support available • No dedicated account managers for all users
• Quick response times
• Detailed FAQ section available

Note: These pros and cons are based on general feedback and may not be representative of every individual's experience.

Education

Pepperstone offers a variety of educational resources to help traders improve their skills and knowledge. Here are some of the educational offerings provided by Pepperstone:

Trading guides: Pepperstone offers a comprehensive trading guide that covers various topics such as trading psychology, technical analysis, and risk management.

Webinars: Pepperstone regularly hosts live webinars that cover various trading topics, including market analysis, trading strategies, and risk management.

Video tutorials: Pepperstone offers a collection of video tutorials that cover various trading topics such as platform walkthroughs, charting techniques, and risk management.

Overall, Pepperstone offers a robust educational suite that can benefit both beginner and experienced traders.

Educational Resources

Conclusion

In conclusion, Pepperstone is a well-established broker with a solid reputation and a wide range of trading instruments and platforms. They offer competitive pricing with low spreads and commissions and a range of account types to suit different traders. Their customer support is available 24/5 and they offer a range of educational resources for traders of all levels. Overall, Pepperstone is a reliable and reputable broker for traders looking for a broker with a global presence and a wide range of trading options.

Frequently Asked Questions (FAQs)

Is Pepperstone regulated?

Yes. Pepperstone is regulated by ASIC, CYSEC, FCA, DFSA, and SCB.

Does Pepperstone offer demo accounts?

Yes. Pepperstone offers 30-day demo accounts.

Does Pepperstone offer industry-standard MT4 & MT5?

Yes. Both MT4 and MT5 are available. Pepperstone also supports cTrader and TradingView.

What is the minimum deposit for Pepperstone?

The minimum initial deposit with Pepperstone is $200.

Is Pepperstone a good broker for beginners?

Yes. Pepperstone is a good choice for beginners because it is regulated well and offers a wide variety of trading instruments with competitive trading conditions on the leading MT4 and MT5 platforms. Also, it offers demo accounts that allow traders to practice trading without risking any real money.

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.

News

Pepperstone Became Main Sponsor of  FXStreet

NewsPepperstone Became Main Sponsor of FXStreet

2024-07-09 18:00

Pepperstone, a renowned online Forex and CFD broker, has become the Official Main Sponsor of a leading source of Forex news and analysis, FXStreet. The sponsorship is for one year and includes a selection of high-demand advertising services that will appear on various sections of the website.

WikiFX
2024-07-09 18:00
News
Pepperstone Became Main Sponsor of  FXStreet
Francisco Cerundolo, Pepperstone's current Brand Ambassador

NewsFrancisco Cerundolo, Pepperstone's current Brand Ambassador

2024-07-05 13:52

Francisco Cerundolo, a 25-year-old Argentinean Tennis player and (ATP Tour player) rated No. 30 in the world, has joined Pepperstone, as a brand ambassador. Francisco Cerundolo will contribute to Pepperstone's brand expansion in the region.

WikiFX
2024-07-05 13:52
News
Francisco Cerundolo, Pepperstone's current Brand Ambassador
New 24-Hour CFD Trading on Pepperstone

NewsNew 24-Hour CFD Trading on Pepperstone

2024-06-20 16:35

Retail Forex and CFD broker Pepperstone announced the launch of 24-hour CFD trading on US shares today (Wednesday), in collaboration with cTrader, MetaTrader, and TradingView.

WikiFX
2024-06-20 16:35
News
New 24-Hour CFD Trading on Pepperstone
Clone of Pepperstone

ExposureClone of Pepperstone

2024-05-22 18:55

The German financial authority, BaFin issued a warning over a Pepperstone clone. BaFin warns users about the website pepperstone.vip.

WikiFX
2024-05-22 18:55
Exposure
Clone of Pepperstone

Review 50

50 Comments
Write a comment
All(50) Latest Positive(10) Neutral(7) Exposure(33)
Exposure
Romance Scam. Using the TRJITFVBD product to deposit in Pepperstone, I cannot withdraw money.
I met someone on FB who was very proactive and resonated with me. He said that he was the deputy manager of Yuanta Securities in Hong Kong and a professional forex analyst. He added me as a Line friend at the beginning, and then started chatting with me every day, discussing the future, dreams, marriage, etc. At first I thought he was the person I wanted to spend time with in the future, but it turned out to be a scam. He would start by sharing his life to get me to let down my guard. Then he said that he had achieved financial independence, and trading foreign currencies with him was guaranteed to make a steady profit. He also said that his investment philosophy is to avoid risks first, and then to make money. He gave me a link to the app software. I didn’t think there was anything strange at the moment, so I just followed him. The app software I downloaded was TRJITFVBD to deposit into Pepperstone. And I invested 1 million dollars to buy it. I want to withdraw money now, but I was told that I have to pay personal income tax. Only then did I realize that I had been deceived, and I was really sad. The person who lied to me said that I can't help you when you encounter this kind of difficulty, otherwise you won't be able to grow. Later I told him that I really had no money, and he said he would never help me. The original ambiguous conversation gradually disappeared, and he stopped reading my messages... I was grateful for my sincerity, but in the end, I lost both my life and money, and my mood dropped to the bottom. I was very helpless. Please ask the platform to help me get the loan. Get the money back. Now I can't sleep well or eat well every day, and I almost have no courage to live...
詐騙真的太無情可怕
06-04
Exposure
Lose money
I have been using this platform for a long time, and it has never been profitable at all. My account has been negative since the beginning. The pictures below are of the money I lost. At first, I thought it was a problem with my trading, but until now, many strange things have happened. First, in the video below, I recorded that their price is very different from what I checked on the Internet. It is suspected that they are cutting leeks through point differences. Second, their swap fee is ridiculously expensive. I will show you a photo below. That transaction took less than 6 hours and I was charged a large amount of fees. Third, sometimes when I am watching the market, his fluctuations are so large and exaggerated that I feel like I am cutting leeks. The video I just mentioned cannot be posted here. Anyway, I chose to continue using this platform at the beginning just because I wanted to say that it paid me money (but it was all my remaining money, not profit), so I continued to use it. Unexpectedly, if you put in more money, you will lose more money. So I asked the platform to help me get my money back. There were too many strange things but I didn’t even have time to record them. One has just been exposed, but I have more to add. When I use this platform, there are many parts where the platform crashes directly. The market is running, but the screen is completely motionless, which leads to a lot of losses. But🤢people are so stupid that they thought it was my problem, so they didn’t take pictures or video of this thing. Next, there will be false market prices, which will cause me to make a lot of single-word orders or liquidate positions that I should not lose money on. The photos below are just the money I have lost with this trading account. I had another trading account with them before and lost a lot of money. I just want justice and to get the money from this account back. 23175.7. Please help the platform to help us seek justice. Let violators be punished.
Leo leoo
Live Trading
03-22
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